Privacy Policy
Last updated: June 2026
Fatih Profil San. ve Tic. A.Ş. ("we", "us", "our") is committed to protecting your personal data. This policy explains what data we collect, how we use it, and your rights under applicable law including the EU General Data Protection Regulation (GDPR) and Turkish Law No. 6698 on the Protection of Personal Data (KVKK).
1. Data We Collect
We may collect the following categories of personal data:
- Contact information — name, email address, phone number, company name, and postal address when you submit an enquiry or quote request.
- Usage data — pages visited, browser type, device type, and approximate location derived from IP address, collected via cookies and analytics tools.
- Communication records — emails, messages, and correspondence you send to us.
2. How We Use Your Data
We process your personal data for the following purposes:
- To respond to enquiries and process quote requests.
- To fulfil orders and manage customer relationships.
- To improve the performance and content of our website.
- To comply with legal and regulatory obligations.
3. Legal Basis for Processing
We rely on the following legal bases: performance of a contract, our legitimate interests in operating our business, your consent (where required), and compliance with legal obligations.
4. Data Sharing
We do not sell your personal data. We may share it with trusted service providers acting as data processors (e.g. hosting, email, analytics) under appropriate data processing agreements. We may also disclose data where required by law or regulatory authority.
5. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined above, or as required by law. Customer records are typically retained for seven years for accounting and legal purposes.
6. Your Rights
Depending on your jurisdiction you may have the right to: access your data, request correction or deletion, object to or restrict processing, and data portability. To exercise your rights please contact us at export@fatih.com.tr.
7. Cookies
We use cookies and similar technologies as described in our Cookie Policy.
8. Changes to This Policy
We may update this policy from time to time. Material changes will be notified via a notice on our website. The date at the top of this page indicates when it was last revised.
9. Contact
For any privacy-related questions please contact our data protection officer at export@fatih.com.tr or write to us at Fatih Profil San. ve Tic. A.Ş., Denizli OSB, Ahmet Uz Caddesi, Denizli, Turkey.