Frequently Asked Questions

Find answers to the most common questions about our products, ordering process, and services.

Products & Catalogue

What types of steel profiles do you manufacture?

Fatih Profil produces a wide range of hot-rolled and cold-formed steel profiles including IPE, HEA, HEB, UPN, equal and unequal angles, flat bars, square and round bars, and custom sections on request.

Can I request custom dimensions?

Yes. We accept custom orders for non-standard dimensions and lengths. Please use the quote cart or contact our sales team directly to discuss your requirements.

Are your products certified?

All products are manufactured in accordance with EN 10025 and relevant Turkish standards. Material test certificates (MTC) are available upon request for every shipment.

Ordering & Quotes

How do I request a quote?

Add the products you need to the Quote Cart, specify quantities and any additional requirements, then submit. Our sales team will respond within one business day.

Is there a minimum order quantity?

Minimum order quantities vary by product. For standard stock items there is generally no minimum. Custom or special orders may require a minimum tonnage — our team will advise at the quoting stage.

What currencies do you accept?

We invoice in USD, EUR, and GBP. Prices shown on the catalogue are indicative and confirmed at the time of quotation.

Shipping & Delivery

Which countries do you ship to?

We export to over 40 countries across Europe, the Middle East, Africa, and Central Asia. Contact us if you are unsure whether we serve your region.

What are typical lead times?

Stock items are typically dispatched within 5–10 business days. Custom orders and large volumes may require 3–6 weeks depending on production scheduling.

Technical Support

Can you provide structural calculations or load tables?

Technical datasheets and section property tables are available for all standard profiles. For project-specific structural calculations please consult a qualified structural engineer.

Who do I contact for technical queries?

Send your technical questions to our engineering team via the contact page and we will respond within two business days.